£8.25 Per Hour plus Benefits plus Bonus
About the Role
Work with us and you can enjoy:
Shopping for a new baby can be a daunting experience for any parent, so it helps to have a friendly face on-hand with expert advice. That’s why we pride ourselves on delivering the best customer service for new parents.The role is based within the Fenwicks store for the concession of mamas & papas. You will be acting as a brand ambassador on the front line of the 500sqft concession store.
Our Sales Assistants are on the front line, delivering the best service possible, establishing the needs of the customer and building relationships, which encourage brand loyalty.
It’s your responsibility to deliver individual and store sales targets. You will be on-hand to find the perfect product solutions for customers, overcoming purchasing obstacles and introducing them to additional complementary items, which meet their needs.
The role is based on various hour contracts, including evening and weekend shifts, where you can earn £8.25 an hour.
About the Person
Do you enjoy talking to people and feel confident in giving advice and support? That’s how we best connect with our customers. You will have a commitment to delivering the best for customers, and focussed on achieving strong sales.
We love enthusiastic, confident, friendly and warm personalities, combined with an enthusiastic can-do attitude. If that’s you, this might be just the job you’re looking for!
About the company
We started life as a small family business. Founded in 1981, for over 30 years we’ve been combining thoughtfully designed products with friendly, experienced service. We believe that if we work hard to help parents and babies at every stage of their journey, we can inspire them to grow in confidence.
During this time we’ve expanded our brand with over 30 stores and 100 trusted stockists in the UK and Ireland. We’ve also grown our presence internationally, with stores and partnerships in over 40 territories. Some as far flung as the Middle East, South Africa and America.
In recent years, we’ve seen a lot of change. Blue Gem – who own Liberty of London – became shareholders in the company and are helping us to achieve our goal of being at the heart of parenting.
About the Benefits and Training
You will be welcomed into the family with a robust induction plan. In addition to a competitive salary of £8.25 an hour, benefits include:
Holidays - You’ll be entitled to up to 28 days holiday including bank holidays.
Bonus - If you hit sales and service targets you’ll be entitled to bonus.
Pension - We’ll make a minimum contribution of 1% to your pension, subject to the rules of auto enrolment.
Life Assurance - If the event of something unforeseeable, you’ll be entitled to a minimum of 1x your basic annual salary.
Colleague Discount - Get 25% off Mamas & Papas’ own-brand products and 10% off branded product, which can be passed onto family and friends.
Not only that, but you can enjoy up to 20% off at Liberty London.
Childcare - We offer a childcare voucher scheme letting you substitute part of your salary for vouchers exempt from Tax and NI contributions.
If you’re seeking a challenging and rewarding career in retail and would like to be part of a global multi-channelled family with ambitious plans for the future, then what are you waiting for? Apply now.