Competitive plus Bonus plus Benefits
About the Role
Shopping for a new baby can be a daunting experience for any parent, so it helps to have a friendly face on-hand with expert advice. That’s why we pride ourselves on delivering the best customer service for new parents.
Our Retail Store Manager is the ultimate brand ambassador. It’s their job to lead the store team in delivering the very best customer experience, putting parents at ease and encouraging brand loyalty.
It’s their responsibility to use commercial reports, local marketing knowledge and their awareness of current trends to make effective commercial decisions to achieve and exceed sales targets, driving ATV and UPT.
We want our managers to maximise sales and find the new and exciting ways to operate our store to not only protect, but also drive profit. They will be responsible for recruiting new staff, as well as training and developing talented colleagues to help them achieve their goals and embody our brand’s values.
About the Person
We are looking for someone who is already an established Retail, Store, Deputy or Commercial Manager, ideally from a fashion, footwear, home, jewellery or department store background, with experience in profit and loss.
We want a commercially savvy person who can interpret reports and use them to implement actions which drive sales performance. We love strong results and this will be a focus for you, without hindering your day-to-day operations.
We love vibrant, supportive, imaginative and warm personalities, and if you can combine that with an enthusiastic approach and an inspirational and engaging leadership style, then you might just be the person we’re looking for.
About the company
We started life as a small family business. Founded in 1981, for over 30 years we’ve been combining thoughtfully designed products with friendly, experienced service. We believe that if we work hard to help parents and babies at every stage of their journey, we can inspire them to grow in confidence.
During this time we’ve expanded our brand with over 30 stores and 100 trusted stockists in the UK and Ireland. We’ve also grown our presence internationally, with stores and partnerships in over 40 territories. Some as far flung as the Middle East, South Africa and America.
In recent years, we’ve seen a lot of change. Blue Gem – who own Liberty of London – became shareholders in the company and are helping us to achieve our goal of being at the heart of parenting.
About the Benefits and Training
You will be welcomed into the family with a robust induction plan. In addition to a competitive salary, benefits include:
You’ll be entitled to up to 32 days holiday including bank holidays.
We’ll make a minimum contribution of 3% to your pension, subject to the rules of auto enrolment.
If the event of something unforeseeable, you’ll be entitled to a minimum of 1x your basic salary.
Get 25% off Mamas & Papas’ own-brand products and 10% off branded product, which can be passed onto family and friends.
Not only that, but you can enjoy up to 20% off at Liberty London.
We offer a childcare voucher scheme letting you substitute part of your salary for vouchers exempt from Tax and NI contributions.
If you’re seeking a challenging and rewarding career in retail and would like to be part of a global multi-channelled family with ambitious plans for the future, then what are you waiting for? Apply now.