Sales Operations Manager - Hong Kong

Job ID


Competitive plus Benefits


The Role

Reporting to the Head of International, the Sales Operations Manager APAC will be responsible for developing, implementing and reviewing sales plans to achieve budgeted volumes and margins. Key responsibilities include:


  • Developing relationships with partners and understanding their business needs.
  • Utilising insight to propose promotional plans, range opportunities and new partnerships.
  • Collating market analysis and sharing insights with the Head of International.
  • Responding to partner sales, technical and operational enquiries, liaising with the UK Head Office to provide resolutions in a timely fashion.
  • Protecting the brand reputation by ensuring best in class execution across all partners. Working with the UK Marketing and Learning & Development team to ensure the customer has a consistent brand experience across all touch points. 

The Person

The ideal candidate will have prior experience of managing business to business relationships within a consumer goods environment at Account Manager or Sales Operation Manager level.

  • You will demonstrate a strong ability to build and develop collaborative partnerships alongside a strong understanding of brand.
  • You will have exceptional commercial acumen alongside the ability to analyse data and extract insights that support the growth of sales, margin and brand market share.
  • You will be fluent in English, Mandarin and Cantonese (verbal and written.)

About the Brand

Becoming a parent is a big step, and big steps need good companions. We’ve made it our mission to be here for the next generation of parents. Helping them through pregnancy and beyond with products, advice and experiences they need to grow the lifestyle they want.


From our Head Office in Huddersfield, Mamas & Papas looks after 30 stores and 100 trusted stockists in the UK and Ireland. With stores and partnerships in more than 40 countries around the world, wherever they are, we help our customers to bring baby into their world, their way.



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